FNT Software, a leading provider of software solutions for the integrated management of IT, telecommunications, and data center infrastructures, is expanding its FNT Command Platform with innovative AI and AR capabilities from the DC Vision software solution developed by its partner DC Smarter. FNT had already intensified its collaboration with the company last year. The new capabilities enable operators to further optimize and digitize operations and maintenance processes in data centers.
Manual processes and outdated data create potential sources of error in data centers and increase the risk of inefficiencies and outages. FNT Software addresses these challenges with a closed-loop approach that connects planning and execution in data center management. To achieve this, FNT is extending its Command Platform with DC Vision. The integration of the partner technology from DC Smarter marks a strategic step toward a fully digitized data center operation.
While FNT Command provides the authoritative data foundation as a single source of truth for all physical and logical infrastructures, DC Vision acts as a “bridge” to the reality of the server room. With the support of AR and AI, on-site technicians can work more precisely and validate their documentation in real time. This integrated approach enables proactive workflow management in the data center and improves four key aspects of operations.
Inventory in record time
Accurate documentation is the foundation for reliable operations, yet in practice it often fails due to manual maintenance processes. DC Vision addresses this challenge with AI-based object recognition. Technicians simply scan racks using a mobile device. The software automatically identifies hardware models and compares them live with the target data stored in FNT Command. This dramatically accelerates inventory processes and ensures permanently audit-ready data quality without time-consuming manual inventory lists.
Expert knowledge accessible from anywhere
Given the ongoing shortage of skilled professionals, having specialized expertise available at all times is not guaranteed. With the “Remote Assist” feature, experts at headquarters can connect to the technician’s device on-site via live video. Using AR, the expert sees exactly the same view and can place visual markers directly in the technician’s field of vision. This significantly reduces travel costs and simplifies onboarding, enabling even less experienced staff to complete complex tasks reliably.
Greater efficiency with reduced risk of errors
Maintenance, patching, or infrastructure changes always carry the risk of human error, which can result in costly outages. Work orders from FNT Command are therefore displayed visually to the technician within DC Vision. AR overlays highlight exactly which device needs to be replaced or which port must be patched on the physical rack. This visual guidance significantly reduces the risk of human error and minimizes rework.
Audit-proof through real-time documentation
Regulatory frameworks and security standards such as NIS2, DORA, ISO 27001, or NIST require comprehensive and traceable documentation. Because every physical change made via DC Vision immediately flows back into the digital twin, the documentation in FNT Command always reflects the current state. Operators are therefore well prepared for audits without requiring complex special inventories and can significantly reduce compliance risks.
Operational costs for field services can be reduced by up to 54 percent, while total cost of ownership (TCO) can even be cut in half. In addition, avoiding hotspots and unused devices contributes to improved energy efficiency and a better climate footprint.
DC Vision has already successfully demonstrated its potential, for example at the GSI Helmholtz Centre. There, the solution is used in the “Green IT Cube” data center to inspect highly complex infrastructure more efficiently and proactively address potential faults.
“The integration of the new AR and AI capabilities into our FNT Command Platform is the logical next step in our successful partnership with DC Smarter. The solution significantly reduces friction in data center operations and maintenance – saving our customers both time and costs,” says Carsten Wreth, CEO of FNT Software.
“FNT Command is the ‘brain’ – we provide the ‘eyes and hands’ to bring its intelligence into real-world operations. Together, we eliminate guesswork in the data center and create end-to-end transparency from infrastructure management to maintenance execution,” says Jörg Hesselink, CEO of DC Smarter.
About FNT
Headquartered in Ellwangen (Jagst), FNT Software GmbH simplifies the management of highly complex digital infrastructures in companies and government agencies with its FNT Command Platform. This cloud-enabled “Software made in Germany” efficiently captures IT, telecommunications, and data center infrastructures as digital twins and documents them across all levels – from the building to the digital service. The software also offers open interfaces and numerous functions to plan, implement, and automate transformations and changes in an integrated manner. FNT’s customers include more than 500 companies and government agencies worldwide, including more than half of the companies listed on the DAX 40. FNT operates branches at several locations in Germany as well as in New York, London, Singapore, and Timisoara, and maintains an international partner network with market-leading IT service providers and system integrators. For further information, visit www.fntsoftware.com
About DC Smarter
DC Smarter was founded by Jörg Hesselink and Ismar Efendic with the goal of developing innovative solutions for the management and maintenance of IT infrastructure and data centers. The industry pioneer stands out with its unique approach: High-quality services are combined with the innovative software solution – DC Vision®, which is based on the concept of the digital twin and artificial intelligence.
The software developed by DC Smarter utilizes augmented reality glasses, smartphones, or tablets to thereby optimize management and maintenance of IT infrastructure in data centers. Creative and innovative applications help improve energy efficiency in data centers, simplify organization during operational and project planning phases, and ensure service quality according to predefined schedules, functions, and standard criteria. For more information, see https://dc-smarter.com/ or follow us on LinkedIn.
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